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FAQ

1.Manufacturer or trading company? Where is the company located?
We are manufacturers and suppliers, and our company headquarters is located in Futian District, Shenzhen City.

2.How many people are there in the company? What is the turnover of your company?
Our company has 82 employees and the annual turnover is approximately 50 million.

3.What does the company mainly deal in?
We mainly produce small-capacity memory cards, USB flash drives and chips. 

4.How long have you been in this market?
We have been engaged in this industry for more than ten years.

5.Where are the main markets?
Our main markets are in the Middle East, South Africa, South America and other markets.

6.How many agents or wholesalers do you have overseas?
At present, we all ship overseas by ourselves and do not have an independent overseas warehouse, providing services for over 300 companies.

7.Can we use the specified packaging method?
Sure, you can use the specified packaging method.

8.Do you have your own warehouse?
Yes, we are the source factory.

9.Can we quote for products that are not displayed on the website?
Could you send it to us to see if we have this product.

10.Does the product itself support OEM customization?
We support OEM.

11.What is the minimum order quantity?
The minimum order quantity for inventory products is 50, and the minimum order quantity for non-inventory products is 100.

12.Could you provide the product catalogue?
Contact our business manager and we will send the product catalogue you need to your email.

13.Is the sample free?
Depending on the product, we can provide you with free samples of most products
Batch production time and delivery time. The production cycle is 7 to 15 days. Different products have different production cycles. Of course, it will be postponed in case of holidays.

14.Terms and conditions regarding payment.
When you make a quotation, we will confirm the transaction method with you, such as FOB, CIF, CNF, or other methods. When mass-producing, most payment methods are telegraphic transfers. Of course, letters of credit are also acceptable.

15.The scope and service period of after-sales service for the product.
If the product has quality problems within one year of use or 30,000 kilometers, we will replace it for you free of charge.

16.I haven't done business with you before. How can I trust your company?
We are a long-time certified Gold Supplier on Alibaba. Furthermore, we hold multiple authoritative certifications, such as CE, RoHS, ISO9001, and ISO 14001. In addition, all products come with a 50-piece trial pack. You can place a small order to try it out, and then establish a long-term partnership with us after confirming receipt. We are fully confident in our ability to withstand scrutiny!

17.Are these SSDs brand new at this price?
No, it's not a brand new product, but it works perfectly fine and offers excellent value for money.